Recently I placed an order with Asda (not groceries as they do not deliver to IOM yet?). I must say Asda is amazing value. However, I feel they are still having a stab in the dark with online ordering.
I placed a £500+ order and they cancelled one of my items without even bothering to inform me. I went to email them for information but their site said as they are new to it, I need to call their helpline number. Something I haven’t yet managed as finding a quiet moment during working hours… ie kids are up hours… not easy AT ALL!!!!!
I will update you once I actually speak to them.