Shopaholic? Me?

I recently went instore to M&S to buy some food. They have this great offer where you dine in for a £10 for two. Unfortunately they were out of side dishes (and a lot of other stuff too), however they offered to give a £5 discount voucher with the purchase of the offer in lieu of the side dish. This made it sound like a great offer. I picked

• a lasagna (which was delicious and I am fussy about my pasta)
• a bottle of wine (a sparkling wine which was fruity)
• a panna cotta (not for dieters – mind you nor was the lasagna)

I went and paid… and was not given the voucher. So I requested it. I was told, we deducted £5 off the total instead. Needless to say, it was no longer an exceptional offer. I went to complain to the manager who did not really want to do much. However as I was not the only one complaining, we were given £2.50 back. Still not quite the fiver but at least it resembled the cost of the average side dish.

The interesting part was between paying and before complaining the offer was removed!! I was unimpressed to say the least!